Sales Consultant

Locations: Weliweriya, Delgoda, Biyagama, Kaduwela, Wellampitiya, Kotikawatta, Gothatuwa, Kolonnawa, Rajagiriya and Battaramulla

Job Purpose

The Sales Consultant is responsible for identifying prospective customers, understanding client needs, promoting the company’s plantation products and investment opportunities, and assisting customers throughout the sales process while maintaining high levels of professionalism and customer satisfaction.

Key Responsibilities

Customer Engagement & Consultation

Identify and contact potential clients and investors.

Understand customer requirements and recommend suitable products or investment opportunities.

Conduct consultations and explain company products, services, and benefits clearly.

Sales Process Management

Assist clients throughout the sales process from inquiry to transaction completion.

Prepare sales proposals and maintain proper customer follow-up.

Support the achievement of assigned sales targets and KPIs.

Relationship Management

Build and maintain strong professional relationships with customers.

Provide excellent customer service and after-sales assistance.

Handle customer inquiries and maintain client satisfaction.

Market Awareness & Reporting

Stay updated on market trends and competitor activities.

Maintain accurate customer records and sales reports.

Support promotional campaigns and marketing activities.

Qualifications & Experience

Passed GCE A/L examination.

Prior experience in sales, finance, insurance, customer service, or marketing will be an added advantage.

Freshers with strong communication and interpersonal skills may also apply.

Skills & Competencies

Excellent communication and interpersonal skills.

Strong customer relationship management ability.

Negotiation and persuasion skills.

Goal-oriented and self-motivated attitude.

Good organisational and time-management skills.

Computer literacy and social media communication skills.

Integrity, adaptability, and professionalism.

Key Performance Indicators (KPIs)

Achievement of individual sales targets.

Number of customer consultations and conversions.

Customer satisfaction and retention levels.

Timely reporting and follow-up activities.

Contribution to team sales performance.

Working Conditions

Full-time position.

Requires field visits, customer meetings, and promotional activities.

Performance-driven working environment with commission-based incentives.