Assistant Manager

HotJobs

We are seeking a proactive and dynamic Assistant Manager to join our growing team. This pivotal role involves supporting senior management in overseeing daily operations, enhancing service delivery, and fostering strong client relationships within the human resources sector. The ideal candidate will possess strong leadership qualities and a commitment to operational excellence.

Responsibilities

• Assist in the effective management of daily operational workflows and resource allocation.
• Supervise, train, and mentor junior team members, ensuring high performance and adherence to standards.
• Ensure the consistent delivery of high-quality HR services and client satisfaction.
• Support in managing key client accounts and addressing their HR-related needs effectively.
• Contribute to the identification and implementation of process improvement initiatives.
• Prepare comprehensive reports and presentations for management review.

Qualifications

• A Bachelor's Degree in Human Resources, Business Administration, or a related discipline from a recognized university.
• Minimum of 3-5 years of progressive experience in an HR or service delivery environment.
• Demonstrated experience in a supervisory or team lead capacity.
• Solid understanding of contemporary HR practices and industry regulations.
• Exceptional verbal and written communication skills with strong interpersonal abilities.
• Fluency in English is essential for effective communication.

Additional Advantages

• A Master's Degree in a relevant field.
• Prior experience utilizing HR Information Systems (HRIS) or Applicant Tracking Systems (ATS).
• Certification in Project Management (e.g., PMP, Agile).
• Proven track record in client-facing roles.
• Familiarity with Sri Lankan labor laws and compliance.

Skills

• Leadership
• Problem-solving
• Communication
• Team Management
• Organizational
• Customer Service
• Report Generation